Privacy Policy

01 Introduction

This Privacy Policy explains how 8k8 — accessible through the 8k8 login portal at 8k8login.com — collects, uses, stores, and protects the personal information of players based in the Philippines. It applies to all services offered on the platform, including casino games, live dealer tables, sports betting, fish games, bingo, and any other products available in the Game Lobby.

By creating an account or continuing to use the 8k8 login platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the data practices described herein. If you do not agree, please stop using the platform immediately.

02 Information We Collect

When you register for and use your 8k8 login account, we collect different categories of personal information depending on how you interact with the platform. Below is a summary of the main data types we collect and why.

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or religious beliefs unless specifically required by law or regulation in the Philippines.

03 How We Use Your Information

8k8 uses the personal information we collect for specific, legitimate purposes. We will never use your data in a way that is incompatible with the reason it was collected without informing you first.

• Account management — to create, verify, and maintain your 8k8 login account, including identity and age verification to ensure you are 21 or above.
• Transaction processing — to handle deposits and withdrawals via GCash, Maya, and Philippine bank transfer, and to maintain accurate financial records in PHP (₱).
• Platform security — to detect, prevent, and investigate fraud, money laundering, and any other prohibited activities outlined in our Terms and Conditions.
• Responsible gaming — to monitor play patterns that may indicate problem gambling and to apply any self-imposed limits or exclusions on your account.
• Customer support — to respond to your queries, complaints, and disputes in a timely and accurate manner.
• Marketing communications — to send you promotional offers, bonus updates, and platform news, but only if you have opted in to receive these messages.
• Legal compliance — to meet our obligations under Philippine law, including the Data Privacy Act of 2012 and any applicable anti-money laundering regulations.
• Platform improvement — to analyse aggregated usage data and improve the games, features, and overall experience available through the 8k8 login portal.

04 Legal Basis for Processing

Under the Data Privacy Act of 2012 of the Philippines, 8k8 relies on the following legal bases when processing your personal information:

• Contractual necessity — processing is required to perform the contract between you and 8k8, including operating your account and processing your transactions.
• Legal obligation — certain data must be retained to comply with Philippine laws on anti-money laundering, tax reporting, and data protection.
• Legitimate interests — we process technical and usage data to keep the platform secure, prevent fraud, and improve our services, as long as this does not override your rights.
• Consent — for optional activities such as receiving marketing emails, we rely on your explicit consent, which you may withdraw at any time.

05 How We Share Your Information

8k8 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We only share data where necessary for platform operations or where required by law, and always within appropriate safeguards.

Categories of third parties who may receive your data include:

• Payment processors — GCash, Maya, and Philippine banking partners receive only the transaction details needed to process your deposits and withdrawals.
• Game software providers — licensed game developers may receive anonymised session data to support game functionality and fairness audits.
• Identity verification services — KYC providers based in the Philippines may process your identity documents to confirm your eligibility to play.
• IT and security providers — cloud hosting, cybersecurity, and analytics partners who are contractually bound to handle your data securely.
• Regulatory authorities — government agencies and law enforcement in the Philippines may request data as required by applicable law, and we are obligated to comply.

06 Cookies and Tracking Technologies

The 8k8 login platform uses cookies and similar tracking technologies to keep your session active, remember your preferences, and help us understand how players use the site so we can make it better.

The types of cookies we use are:

• Essential cookies — required for the 8k8 login session to work correctly. These cannot be disabled without breaking core platform features.
• Functional cookies — remember your display preferences, language settings, and previously visited game sections.
• Analytics cookies — collect anonymised data about page views, session length, and navigation paths to help us improve the platform.
• Security cookies — detect and prevent fraudulent activity, bot traffic, and suspicious login behaviour on your account.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in and using the platform. We do not use advertising or cross-site tracking cookies.

07 Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. Specific retention periods are:

• Account data — retained for the lifetime of your 8k8 login account plus five (5) years after closure, in line with anti-money laundering record-keeping requirements.
• Transaction records — kept for a minimum of five (5) years to satisfy financial reporting and audit obligations under Philippine regulations.
• Support communications — stored for two (2) years from the date of resolution to support dispute handling and quality assurance.
• Marketing consent records — retained until you withdraw consent, plus a reasonable period thereafter as proof of compliance.
• Technical and analytics data — anonymised after thirteen (13) months and may be retained indefinitely in aggregated, non-identifiable form.

When data is no longer needed, we securely delete or anonymise it so it can no longer be linked back to you as an individual.

08 Data Security

Protecting your personal and financial information is a top priority for 8k8. We implement a layered approach to security that includes both technical and organisational measures:

• SSL/TLS encryption — all data transmitted between your device and the 8k8 login platform is encrypted using industry-standard SSL/TLS protocols.
• Secure data centres — your data is stored on servers with physical and logical access controls, firewalls, and intrusion detection systems.
• Access controls — only authorised 8k8 personnel with a verified business need may access personal data, and all access is logged and monitored.
• Two-factor authentication — we strongly encourage all players to enable two-factor authentication on their 8k8 login accounts for an added layer of protection.
• Regular security audits — our systems are subject to periodic security assessments and penetration testing to identify and address potential vulnerabilities.

While we take every reasonable precaution, no method of internet transmission or electronic storage is entirely free from risk. In the event of a data breach that is likely to affect your rights and freedoms, 8k8 will notify you and the National Privacy Commission of the Philippines within 72 hours of becoming aware of the incident.

09 Your Privacy Rights

As a data subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal information held by 8k8:

To exercise any of these rights, please contact our Data Protection Officer via the support email displayed in the footer of this page. We will respond to all verified requests within fifteen (15) working days. In some cases, we may need to verify your identity before fulfilling a request to protect the privacy of other players.

10 Minors and Age Verification

The 8k8 platform is strictly for players aged 21 years and above. We do not knowingly collect personal information from anyone under the age of 21. Age verification is conducted as part of the registration and KYC process, and any account found to belong to a person under 21 will be immediately closed and any associated balance forfeited in line with our Terms and Conditions.

If you believe that a minor has created an account on 8k8, please contact our support team immediately so we can investigate and take appropriate action.

11 Changes to This Privacy Policy

8k8 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or platform operations. When we make material changes, we will post a prominent notice on the platform and send an email to the address registered to your 8k8 login account at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically so you remain informed about how your information is being protected.

12 Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or how 8k8 handles your personal data, you can reach our Data Protection Officer through the support channels listed below. We are committed to addressing all privacy-related concerns promptly and professionally.

• Live Chat — available directly on the 8k8 login platform, typically the fastest way to reach us.
• Email — the support email address is displayed in the footer of every page on 8k8login.com. Please include "Privacy Request" in your subject line.
• Response time — we aim to acknowledge all privacy enquiries within 24 hours and resolve them within 15 working days.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated and your concern has not been adequately addressed by 8k8.